Frequently Asked Questions

 

 

SHOULD I CALL 911 OR THE NON-EMERGENCY NUMBER?

 

An emergency is a situation where the safety of people or property is at risk. Examples of 9-1-1

emergencies include: a fire; crime in progress; a report of an impaired driver; or a medical crisis.

 

What is NOT an Emergency?

 

It is not an emergency when immediate action is not necessary. Examples of a non-emergency

situation include: property damage where suspects have fled scene, a motor vehicle collision

where no injuries are reported, and a follow-up on an auto theft report.

If the emergency is not life threatening or dangerous then call our non-emergency line,

(519) 271-4141.

 

If you are unsure if your situation is an emergency, dial 9-1-1. Emergency call-takers will help

determine if immediate action is required or if you should hang-up and dial the non-emergency line.

 

 

HOW DO I PAY A PARKING TICKET?

 

Parking ticket payment options are listed in the Parking Information Page.

 

 

HOW DO I REPORT A CAR COLLISION?

 

If there are injuries, call 9-1-1. If there are no injuries and call our non-emergency line (519-271-4141).

 

 

HOW DO I GET A BACKGROUND CHECK?

 

The Stratford Police Services offer three types of record checks; they can all be viewed on the

Record Checks Page.

 

 

HOW CAN I MAKE A COMPLIMENT/NON-EMERGENCY COMPLAINT?

 

You can call us at the police station at (519) 271-4141.